Privacy policy

PRIVACY POLICY

Last Updated: May 2026

8ATE is operated by NOTEDCOORDINATION (Pty) Ltd and is committed to protecting customer privacy and personal information in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA).

By using the 8ATE website or purchasing from us, you agree to the collection and use of information as outlined in this policy.

INFORMATION WE COLLECT

8ATE may collect personal information including:

  • full name

  • email address

  • contact number

  • shipping and billing address

  • payment-related information

  • order history

  • device and browser information

This information is collected when customers:

  • place orders

  • contact support

  • subscribe to communications

  • browse the website

  • engage with 8ATE services

HOW INFORMATION IS USED

Customer information may be used to:

  • process and fulfill orders

  • provide customer support

  • communicate order updates

  • improve website performance

  • prevent fraud or abuse

  • comply with legal obligations

  • improve customer experience

8ATE does not sell customer personal information to third parties.

PAYMENT SECURITY

Payments are processed through secure third-party payment providers.

8ATE does not directly store full card or banking details on its servers.

THIRD-PARTY SERVICES

Certain operational services may require limited information sharing with:

  • courier providers

  • payment gateways

  • website infrastructure providers

  • analytics platforms

Information is shared only where operationally necessary.

MARKETING COMMUNICATIONS

Customers may receive marketing or promotional communication from 8ATE where consent has been provided.

Customers may unsubscribe at any time.

DATA SECURITY

8ATE takes reasonable technical and operational measures to protect customer information against:

  • unauthorized access

  • misuse

  • disclosure

  • loss

  • alteration

However, no online system can guarantee absolute security.

CUSTOMER RIGHTS

Customers may request:

  • access to personal information

  • correction of inaccurate information

  • deletion where legally permissible

Requests may be submitted to:
contact@8ate.com

COOKIES

The 8ATE website may use cookies and related technologies to:

  • improve website functionality

  • analyze website traffic

  • personalize user experience

Users may disable cookies within browser settings where preferred.

POLICY UPDATES

8ATE reserves the right to update this Privacy Policy periodically without prior notice.

Updated versions will be published on the website.

CONTACT

Privacy-related queries:
contact@8ate.com

Instagram:
@ate_by_eight