Shipping policy

SHIPPING POLICY

Last Updated: May 2026

8ATE is a premium independent fashion label operated by NOTEDCOORDINATION (Pty) Ltd, based in Pretoria, Gauteng, South Africa.

We are committed to transparent communication, structured fulfillment, and reliable delivery across South Africa.

8ATE currently ships within South Africa only.

We do not currently offer international shipping.

Orders are processed during standard business days only:
Monday to Friday, excluding weekends and South African public holidays.

Customers will receive shipping confirmation and tracking details once an order has been dispatched.

8ATE products may fall into one of the following fulfillment categories:

Ready for dispatch from available inventory.

Estimated Delivery:
3–7 business days nationwide.

Produced specifically after an order is placed.

Estimated fulfillment timelines will be clearly communicated on the product page.

Certain garments are released through limited production cycles and may require extended fulfillment windows.

Estimated preorder timelines are displayed clearly on each applicable product page before purchase.

By placing a preorder, customers acknowledge and accept the stated production and fulfillment timeline.

Preorder and made-to-order items may require additional production and logistics time due to:

Estimated timelines are provided in good faith but are not guaranteed delivery dates.

8ATE will always work to fulfill orders as efficiently as possible while maintaining production quality standards.

8ATE may use multiple courier providers depending on operational efficiency and delivery region, including but not limited to:

Courier selection remains at the discretion of 8ATE.

Customers are responsible for ensuring:

8ATE cannot be held responsible for delays or losses resulting from incorrect customer information.

While we aim to meet all estimated timelines, delivery delays may occasionally occur due to:

In the event of significant delays, customers will be notified accordingly.

Once an order has been handed to the courier provider, delivery responsibility partially transfers to the courier network.

8ATE will assist customers in resolving delivery investigations where reasonably possible.

For shipping-related support:

Instagram:
@ate_by_eight